This site is committed to protecting your right to privacy and it respects the privacy of private communication.
The information this site gathers will be held on servers based in the UK, and, except as explained below, it will not be transferred intentionally outside the UK.
This site collects information about users in order to help continually improve and will always adhere to UK Data Protection Legislation which, from 25 May 2018, includes EU Regulation 2016/679 General Data Protection Regulation (“GDPR”).
Other than as stated below, this site does not hold or use any information that you provide, or which is collected, outside the European Economic Area (“EEA”), nor is it transferred to, or shared with, others within or outside the EEA (except when the law requires it).
What Data Is Collected?
This site does not monitor your use of the Internet, but it does use cookie technology to monitor your use of this site. This information is not stored alongside your personal data and will only be used on an anonymous, aggregated basis. This site may process your personal data in combination with the documents and forms downloaded in order to maintain and improve the facilities it offers and to send you alerts about important updates to such content.
What Is Your Data Used For?
Your personal data is used for the following purposes:
- Communicating with you. This may include responding to communications of any nature from you.
What Cookies Do We Use?
There are two types of cookie used on this site:
- Session cookies – these expire when you close your browser and do not remain on your computer.
- Persistent cookies – these are stored long term on your computer for a defined period of time.
Google Tag Manager & WordPress Statistics
This is a tool that used for tracking and analytics at this site. Tracking and analytics are used to better understand how you use this site in order to improve it. Tracking and analytics are not used for any direct marketing purposes.
How Long Is Your Personal Data Kept?
The personal data that you provide when registering is retained until you ask for it to be deleted.
Download histories are retained indefinitely, however when an account is deleted, this information cannot be used to identify you. All personally identifying information is deleted immediately on your request, subject to any outstanding balances being settled.
How Is Your Your Personal Data Stored or Transferred?
Your personal data is stored in the UK and the EEA. This means that it will be fully protected under the GDPR.
Is Your Personal Data Shared?
Your personal data is shared with selected third parties exclusively to provide services to you, only with the following parties for the following purposes:
To the extent necessary for the purpose of providing our service, the personal data which you give us during the registration process, may be transferred to third parties within the EEA who are engaged from time to time to provide services or facilities which we use for the purpose of providing this service.
What Are Your Rights As A Data Subject?
Individual data subjects have the following rights under the GDPR:
- The right to access your personal data by means of a subject access request (see below).
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete.
- The right to erasure (also known as the right to be forgotten).
- The right to restrict or object to processing of your personal data for particular purposes.
- The right to data portability.
- Rights relating to automated decision-making and profiling. Your personal data is not used in this way.
Further information about your rights can be obtained from the Information Commissioner’s Office. You also have the right to lodge a complaint with the Information Commissioner’s Office if you feel that your rights have been breached.
How Can You Access Your Personal Data?
All personal data provided by you during registration, along with details of your download history, can be accessed from your account.
If you wish to make a data subject access request, please do so in writing by email, clearly marking your correspondence as a subject access request.
There is normally no charge for subject access requests unless they are ‘manifestly unfounded or excessive’ (e.g. repetitive). You will receive a response to your subject access request within one month of it being received. In the unlikely event that your request is particularly complex, a further two months may be required.